Shipping & Returns

Butterfly Music accepts credit card payments online via eWay, secure online payment gateway.


Butterfly Music uses Australia Post and reputable courier companies to deliver orders. Orders are fulfilled within 7 days of the date the order is processed (payment taken). Online orders are despatched Monday to Friday only, excluding public holidays. H

Postage rates to Australian addresses are as follows:

  • 1 item $5.00 
  • 2-3 items $10.00
  • 4-5 items $15.00
  • 6 or more items $20.00

Postage rates to overseas addresses:

  • 1 item $10.00 
  • 2-3 items $15.00
  • 4-5 items $20.00
  • 6 or more items $25.00


Butterfly Music does not accept responsibility for a gift /order once it has left our premises, however if a gift /order arrives excessively damaged or a product is faulty, Butterfly Music will assess the situation for replacement based on a case by case basis. Notification of a product to be returned needs to occur within 7 days of receipt of the order.